Q&A

An AI-powered expert in augmented reality. It appears on a pair of AR glasses and answers questions in natural language, right where the knowledge is needed: at the machine, on the production floor, at the trade show booth. XAIRO works exclusively with the knowledge you provide.

Install the app, add your content in the Xairo Online Manager, connect it, done.

We recommend the XREAL Aura for using XAIRO. We also provide a version for the Meta Quest 3, since that device is very widely owned.* Details and purchase options are on the pricing page.
* On Meta Quest, only a limited feature set is currently available; some features differ depending on the platform. See roadmap.

XAIRO is designed for indoor use in mild environmental conditions. Not suitable: Ex zones/ATEX areas, harsh environments with dust, moisture, vibration, or extreme temperatures, continuous glove or tool use (which makes gesture control unusable), and regulated industries with device approval requirements such as pharmaceutical cleanrooms, medical technology, or aviation maintenance. Feel free to reach out if you’re unsure whether your use case fits.

A one-time lifetime license plus an annual server fee for operation (updates and support are included in the first year, optional afterward). AI usage runs through your own OpenAI account. Hardware can be added as an option. For a short trial before buying, there’s the trade show kit. All the details on the pricing page.

In AI conversations, 70 languages with seamless switching mid-conversation. If a human expert is brought in, that call is also translated live, in a smaller set of languages. Especially relevant for international teams, temporary staff, and locations abroad.

XAIRO currently uses OpenAI’s Realtime API. Your data is not used to train new models.

Switching the language model is possible in principle, but only to providers that themselves offer a real-time-capable speech-to-speech interface. The number of other compatible models is currently growing quickly. For details, feel free to reach out, we keep track of current developments continuously.

XAIRO recognizes its limits: either it clearly states the limitation, or it sets up a video call with a human expert. Our team reviews these cases and adds them to the knowledge base, so similar questions can be answered directly in the future.

Your conversations are not recorded, analyzed, or stored. By default, all data from a session is discarded or deleted once the session ends. On request, Xairo can keep transcripts of conversations or provide summaries. You manage your content and knowledge base through the Xairo Online Manager, whose infrastructure is hosted in Germany/the EU. The AI processing itself runs through your own OpenAI account. Your data is not used to train AI models.

On request, a live transcript or a summary can be saved as a note or file in the Xairo Online Manager and viewed there.

No. You get access to the Xairo Online Manager and maintain your content yourself: documentation, manuals, product information, 3D models. On request, we can handle the initial setup.